Legal
Privacy Policy
Last updated: May 2026
What Data We Collect
When you contact us, submit inquiries, download resources, or subscribe to newsletters through this website, we may collect the following personal data:
- Name, job title, and company name
- Email address
- Inquiry content and service requirement descriptions
- Download records and form submission records
- Customer account data and support ticket information
How We Use Data
- Responding to inquiries and providing quotations
- Fulfilling service contracts and providing technical support
- Billing and service improvement
- Compliance with legal and regulatory requirements
Legal & Compliance Basis
Our company complies with the Hong Kong Personal Data (Privacy) Ordinance (PDPO) principles of collection, use, retention, and security. We only collect and use personal data with legitimate purposes and proper notification.
Data Transfer & Processors
Your data may be processed by service providers including: cloud platforms, CRM systems, customer service tools, email services, and analytics tools. We ensure these processors comply with appropriate data protection standards.
Your data may be stored in Hong Kong or other regions. We take reasonable measures to protect data security during cross-border transfers.
Retention Period
We retain your personal data based on purpose necessity, legal requirements, and audit needs. When data is no longer needed, we securely delete or anonymize it.
Security Measures
We implement reasonable technical and organizational measures to protect your personal data, including access control, encryption, multi-factor authentication, audit logs, and incident handling procedures.
Data Subject Rights
Under PDPO, you have the right to:
- Access personal data we hold about you
- Request correction of inaccurate personal data
- Inquire about our data policies and practices
- Opt out of direct marketing communications
Contact
For any inquiries, access, or correction requests regarding personal data, please contact: